When we first got Word where I used to work they sent us on a half day training course, then we were expected to know how to use it!
Heh. Although I'm sure you can pick things up as you go along. (Although today I have learned about Mail Merge, something which previously was on the lines of black magic.)

Everything I know about computers I've learnt from reading fanfic on the internet *g*.
Me too! And funnily enough, when I did my initial assessment I could pass the Word test. (Just.) But I am doing the course so I can learn all the other stuff, so I am now feeling very virtuous! ;)