Agree, I am horrified. I am horrified by southern sweet tea in general, but omg, heating up iced tea powder in a microwave ... I think that bypasses Limbo/purgatory and puts one straight into like the 7th level of hell.

ETA and yes, the electric kettle is great! I got one for my dad a few years ago and he loves it. He never realized that they have an auto-off functionality once the water boils so he was worried about getting one for a long time.